in its ruling, the board ordered the company to pay the tenant $2,515 in costs to cover hotel bills from when they had to leave the apartment the pesticide treatments, medical treatment for their daughter, moving and legal costs. the tenant still hasn’t been paid, although, in an email friday afternoon, the company said the payment was being processed and would be delivered this month.
in a statement to this newspaper, the company said, “
hazelview properties
take
s
pest control
in all buildings extremely s
eriously and act
s
diligently to resolve pest problems,” and it uses experienced and licensed professionals.
“we will continue to do so and are confident that their expertise is the most reliable to resolve
potential
issues safely and efficiently.”
the family moved to a new home in november 2019, and even though it’s been years since they were tenants of timbercreek/hazelview, the tenant said the battle was worth it. his daughter has forgotten about the experience, he said.
“when your daughter is crying, you become an expert in bed bugs,” he said, now able to laugh about the experience.
“i don’t want other people to go through the same experience we had, for other kids to go through that. that was the main reason i followed up.”