provincial and territorial helplines and websites

topic overview

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this topic provides phone numbers and web addresses by province for:

• child abuse, elder abuse, and domestic violence resources.
• sexual assault (rape).
• suicide prevention.
• mental health information.
• drug and alcohol use problems.
• other health information.

your local provincial health information line provides confidential help with:

• answering your health questions.
• assessing your symptoms.
• finding crisis support.
• finding information about resources in your community.

many of the resources below have toll-free phone numbers and provide help 24 hours a day, 7 days a week in multiple languages. in an emergency, call 911.

canada-wide resources

• visit the canadian association for suicide prevention's webpage at http://suicideprevention.ca/need-help to find a suicide prevention crisis centre phone number or website in your province.
• kids and teens can visit http://org.kidshelpphone.ca or call 1-800-668-6868.
• 211 is a free service that provides referrals for community, government, and social services. dial 211 or visit the 211 webpage at http://211.ca for more information and availability.

alberta

• provincial health information line. health link. visit www.albertahealthservices.ca/assets/healthinfo/link/index.html or call 811.
• alberta human services: find supports and services. visit one of the websites below or visit www.humanservices.alberta.ca/abuse-bullying/15666.html or call one of the numbers.
  • family violence info line. chat online at www.humanservices.alberta.ca/abuse-bullying/15666.html or call 310-1818.
  • child abuse hotline. visit www.humanservices.alberta.ca/abuse-bullying/14841.html or call 1-800-387-5437.
  • bullying: get help. chat online at www.humanservices.alberta.ca/abuse-bullying/bullying-get-help.html or call 1-888-456-2323.
• alberta elder abuse awareness council. visit www.albertaelderabuse.ca or call 310-1818.
• sexual assault services in alberta. visit https://aasas.ca/get-help for more information.
• mental health helpline. call 1-877-303-2642.
• addiction services helpline. call 1-866-332-2322.

british columbia

• provincial health information line. healthlinkbc. visit www.healthlinkbc.ca or call 811.
• victimlinkbc. visit http://www2.gov.bc.ca/gov/content/justice/criminal-justice/victims-of-crime/victimlinkbc or call 1-800-563-0808.
• child abuse prevention website: helpline. visit www.safekidsbc.ca/helpline.htm or call 310-1234.
• bc mental health and substance use services. visit www.bcmhsus.ca or call 310-6789.
• crisis intervention and suicide prevention centre of british columbia. visit http://crisiscentre.bc.ca or call 1-800-784-2433 (1-800-suicide).
• here to help. visit www.heretohelp.bc.ca for more information.
• kids help phone. visit www.kidshelpphone.ca or call 1-800-668-6868.

new brunswick

• provincial health information line. tele-care: visit www2.gnb.ca/content/gnb/en/departments/health/tele-care.html or call 811.
• emergency social services. visit http://www2.gnb.ca/content/gnb/en/departments/social_development/about_us/emergency_socialservices.html to find the number for the office nearest you or call 1-800-442-9799.
• adult protection. visit http://www2.gnb.ca/content/gnb/en/services/services_renderer.9335.adult_protection.html for more information.
• fredericton sexual assault centre. visit http://fsacc.ca/en or call (506) 454-0437.
• suicide prevention chimo helpline. visit http://www2.gnb.ca/content/gnb/en/departments/health/suicide_prevention.html or call 1-800-667-5005.

ontario

• provincial health information line. telehealth ontario: visit www.ontario.ca/page/get-medical-advice-telehealth-ontario or call 1-866-797-0000.
• assaulted women's helpline. visit www.awhl.org or call 1-866-863-0511.
• elder abuse ontario. visit www.elderabuseontario.com or call 1-866-299-1011.
• distress and crisis ontario: member centres. visit www.dcontario.org/centres.html to find the phone number for a crisis line in your calling area.
• drug and alcohol helpline. call 1-800-565-8603.
• mental health helpline. call 1-866-531-2600.

quebec

• provincial health information line. info-sante. visit www.santemonteregie.qc.ca/portail/services/info-sante.en.html or call 811.
• domestic violence. go to http://domesticviolence.gouv.qc.ca for more information.
• la ligne aide abus aînés (elder mistreatment helpline). visit www.aideabusaines.ca/en or call 1-888-489-2287.
• batshaw youth and family centres foundation. call youth protection services at (514) 935-6196 or visit www.batshaw.qc.ca/en/need-help/report for more information.
• drugs: help and referral. visit www.drogue-aidereference.qc.ca/www/index.php or call 1-800-265-2626.
• preventing suicide. visit http://sante.gouv.qc.ca/en/conseils-et-prevention/prevenir-le-suicide or call 1-866-277-3553.
• mental health. visit http://sante.gouv.qc.ca/en/problemes-de-sante/sante-mentale to learn more.

saskatchewan

• provincial health information line. healthline. visit www.saskatchewan.ca/residents/health/accessing-health-care-services/healthline or call 811.
• victims of crime and abuse. go to www.saskatchewan.ca/residents/justice-crime-and-the-law/victims-of-crime-and-abuse for a list of community-based organizations and their contact information.
• child abuse and neglect. go to www.saskatchewan.ca/residents/justice-crime-and-the-law/child-protection/child-abuse-and-neglect for a list of local child protection offices and their contact information.
• age friendly saskatchewan senior neglect and abuse awareness. go to www.agefriendlysk.ca/index.php?page=senior-abuse to learn more.
• mental health and addiction services. go to www.saskatchewan.ca/residents/health/accessing-health-care-services/mental-health-and-addictions-support-services for a list of local mental health and addictions services.

yukon

• territorial health information line. healthline: visit www.hss.gov.yk.ca/811.php or call 811. if you are calling from a satellite phone, you can dial (604) 215-4700 to reach the health services representative at healthlink bc.
• family and children's services. visit www.hss.gov.yk.ca/family_children.php or call 1-800-661-0408, ext. 3002.
• victimlink. visit the department of justice "need help? phone directory" at www.justice.gov.yk.ca/prog/cor/vs/phonedir.html or call 1-800-563-0808.
• abuse of older adults. visit www.hss.gov.yk.ca/seniorabuse.php or call 1-800-661-0408, ext. 3946.
• alcohol and drug services. call 1-866-456-3838.

other provinces and territories

check your local phone book or provincial or territorial website.