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hospitals: patients should seek alternatives to er and ems when possible

crowded windsor-essex hospitals and busy paramedics iss...

the met campus of windsor regional hospital, as photographed in 2020. nick brancaccio / windsor star
crowded windsor-essex hospitals and busy paramedics issued a joint statement tuesday encouraging patients to find care, if possible, without using emergency departments or ambulances.
“hospitals and ems are continuing to see higher patient volumes than normal, with significant bed capacity concerns due to higher than normal volumes of patients,” the statement reads.
“the pressures have continued and we are again reminding the public to seek care where possible, for non-emergency needs, at community settings, such as their family doctor or local medical clinic, to help alleviate strain on the system.”
windsor regional hospital and leamington’s erie shores healthcare, along with essex-windsor ems, have issued similar pleas this year to the public to seek alternative care when it makes sense, given the current system overload. the strain is occurring across much of the province, though windsor regional hospital currently has the longest average wait time in the province to first see a doctor in the emergency department.
on tuesday afternoon, both ouellette and met campuses in windsor listed average wait times as five-plus hours before patients can first be assessed by a doctor. ontario health recently released the latest data from april showing the average wait time for a first assessment by a doctor in ontario was 1.9 hours.
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trevor wilhelm
trevor wilhelm

trevor wilhelm is an award-winning multimedia journalist. he has been a reporter for more than two decades, living and working in locales ranging from winnipeg to hong kong. wilhelm has been a member of the windsor star team, chronicling the triumphs and tragedies of his adopted hometown, since 2006. his coverage has ranged from the police beat to provincial politics. for the last several years, he has focused on lengthier investigations, freedom of information probes, and in-depth feature writing. his work has highlighted social issues, exposed hidden information, and changed government policy.

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